TAFE hotline failure

Shadow Minister for Education John Gardner has slammed the Weatherill Labor Government’s failure to set up a dedicated hotline for students affected by the TAFE SA accreditation scandal.

“The Weatherill Labor Government’s incompetence knows no bounds,” said Mr Gardner.

“More than 800 TAFE students, whose qualifications have been put under a cloud by Labor’s TAFE scandal, were promised on Monday by the Minister that they would be proactively contacted by TAFE, and given a dedicated information hotline to seek further details.

“Yesterday, one student revealed that they had received no communication from TAFE, other than a bland, generic email, and it has now been revealed that the so-called ‘hotline’ simply directs students to TAFE’s generic information line.

“Having failed to provide the service they were promised in the first place, TAFE and the Weatherill Labor Government are rubbing salt into these students’ wounds with this disrespectful display of incompetence.

“Labor can’t get the basics right. It’s time for them to go.”

TAFE SA’s so-called information hotline for students affected by the accreditation scandal spits out the below recorded message:

“Thank you for calling TAFE SA information.

“Applications for Semester One 2018 are currently open, course information is available on the TAFE SA website at www.tafesa.edu.au.

“The first round of offers for 2018 courses will be made on Monday the 8th of January 2018 and Semester One will start from Monday the 29th of January, if you are calling regarding a PIN or password reset, please have your student ID number ready.

“Please hold the line and our information line officers will be with you soon.”